Endorsed by the Flex Space and Experience Council, this session will explore the drivers of today's high-performing workplace environments and challenge assumptions that the workplace cannot be a thriving, full-time destination. With data from the Gensler Research Institute's 2024 Global Workplace Survey and the 2024 CityPulse Survey, attendees will learn about the amenities and experiences that are drawing workers to the workplace and to downtown districts. Randy Howder, a regional managing principal at Gensler, will be joined by a landlord, a flex office operator, and an end-user tenant for an esteemed panel that will explore how the workplace experience is evolving to meet the needs of a post pandemic workforce that is requiring more than just places to focus and meet. The session will challenge conventional wisdom about workplace environments while highlighting the types of spaces, amenities, and services that are ushering in a new era of work in our cities.

Since World War II, suburban office parks in North America have been hubs of innovation and were seen as highly sought-after employment centers. However, employment trends that began in the 1990s hit an inflection point during the COVID-19 pandemic, leading to significant changes in employee/employer density in areas designed solely for employment uses. Once-respected office developments are now seen as liabilities, limiting communities' abilities to provide jobs and maintain public services. The decline in office occupancy is now becoming evident as leases expire, and few employers are stepping in to fill the gaps. Centennial, Colorado, located in the Denver metro area (population 106,883), removed regulatory hurdles by approving zoning amendments supported by real estate stakeholders. The amendments allow mixed-use and residential developments by right in former office park zones, providing new opportunities for now underused areas. This panel will discuss the challenges faced by both government and business, the community concerns that arose, and best practices incorporated into the zoning rewrite, aiming to create a more vibrant mix of employment and housing.