Phil has served the commercial real estate (CRE) industry as a researcher, consultant, and product innovator for over 15 years. He specializes in providing analyses that help the industry deliver high-value workplaces for tenants, a need that continues to accelerate.

As Director of US Occupier Research at Avison Young, Phil shapes and leads the firm’s approach to understanding occupiers’ businesses and their dynamic need for commercial space. His work supports multiple business lines by identifying new ways to serve both landlord and occupier clients.

Prior to joining Avison Young, Phil was Head of Research at Building Engines, a CRE operations software provider. His thought leadership uncovered new tenant expectations that will continue to revolutionize the way office workers interact with commercial buildings. He also led the team that developed Bengie™, the CRE industry’s first customer service chatbot for tenants.

Phil’s earlier career includes stints at Kingsley Associates, the industry’s leading provider of insights into tenant satisfaction; Deloitte Consulting; and Koine Communications, an independent consultancy he founded in 2014.

An active member in the Building Owners and Managers Association (BOMA), Phil is a frequent speaker CRE events and a regular contributor to industry trade publications. He holds an MBA and a BA in political science, both from the University of South Carolina.